Returns & Exchanges
At The Original £1 E Liquid, we strive for total satisfaction with every purchase. If you are not completely happy with your order, you can return unopened and unused products within 14 days of delivery for a full refund or exchange.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Item
Securely pack the unused items in their original packaging, ensuring that all seals remain intact to qualify for a refund.
Ship the Return
Label your package with the provided RMA number and send it to our returns warehouse using a tracked postal service.
Processing & Refund
Once our team inspects the returned goods, we will process your refund or dispatch your exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing